PRIVACY POLICY

PRIVACY POLICY

General Information

Simply Unique Pte Ltd (“we”, “us”, our”) is a dedicated technology company that provides IT network services, consultancy and security products.

The trademarks, service marks, trade names, and logos (‘Marks’) used and displayed on our Products and/or Services are registered and unregistered trademarks of Simply Unique Pte Ltd and its affiliates. Spaceroam is a registered trademark of Simply Unique Pte Ltd.

Simply Unique Pte Ltd value your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data. By using our services, you warrant that you have read, understood and agreed to this Policy.

Information We Collect

Personal Information:

We may collect personal information when you specifically and knowingly provide it to us, for example when you sign up for our newsletter or chat, create an account, request more information on our contact us page, respond to a survey or questionnaire and provide personal information such as your email address, name, phone number or other information. Where applicable, personal information includes personal data as defined in applicable law.

This Privacy Policy does not apply to the privacy practices of third parties that we do not own or control, including but not limited to any third-party websites, services, applications, online resources or otherwise reference (collectively Third-Party Services or TPS) that you may access through our website or app (“platforms”). For example, Facebook API Services is a TPS, and you are agreeing to be bound by the Facebook Terms of Service,  Privacy Policy and API Services Terms of Service when engaging Facebook content and services through the Service. We take no responsibility for the content or privacy practices of any TPS. We encourage you to carefully review the privacy policies of any TPS you access.

Technical Information:

As you interact with our platforms, we automatically collect technical information about the equipment you use to access our services, including device type, operating system, and unique device identifiers.

Usage Data:

We may collect data on how you use our services, including the date and time of your visit, your browsing actions and patterns. We may also collect navigational information, including information about the service content or pages you view, links you click and other actions taken in connection with the service.

How We Use Your Information

We use the information we collect for various purposes, including:

• To Process Transactions: To process your payments and deliver eSIM services.
• To Provide Customer Support: To respond to your inquiries and provide support.
• To Improve Our Services: To understand how our services are used and to improve and personalize them.
• Marketing and Promotions: To send you promotional materials and updates about our services. You can opt-out of marketing communications at any time.

Disclosure of Your Information

We value your privacy and will not disclose your personal information except in the following situations:

• With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing and customer support.
• For Legal Compliance: If required by law or to protect the rights, property, or safety of Simply Unique Pte Ltd, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security

We have put in place reasonable administrative, technical, physical and procedural measures to protect your personal information. However, no security system is impenetrable and the use of the Internet and/or the Platforms cannot be made entirely secure and we therefore are unable to guarantee the security or integrity of any Personal Data which is transferred from you or to you via the Platforms. You undertake to bear the risks of any transfer.

Personal Information, Access and Update

Before providing your Personal Information to us, you should carefully check that all information provided by you is true, accurate and complete.

You may request access to and/or updating of your Personal Information held by us. All requests for access and/or updating will be processed within a reasonable time except where we refuse such requests in accordance with any applicable laws or regulations. In some situations, you may be able to access and correct your Personal Information directly through the platforms. For requests other than through self-service function on the platforms, we may need to verify your identity before proceeding with your request. For verification purposes, we may require you to provide supporting information or documentation.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes make to our Privacy Policy will be posted on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.