PRIVACY POLICY

PRIVACY POLICY

General Information

Simply Unique Pte Ltd (“we”, “us”, our”) is a dedicated technology company that provides IT network services, consultancy and security products.

The trademarks, service marks, trade names, and logos (‘Marks’) used and displayed on our Products and/or Services are registered and unregistered trademarks of Simply Unique Pte Ltd and its affiliates. Spaceroam is a registered trademark of Simply Unique Pte Ltd.

Simply Unique Pte Ltd value your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data. By using our services, you warrant that you have read, understood and agreed to this Policy.

Information We Collect

Personal Information:

We may collect personal information when you specifically and knowingly provide it to us. This may include when you:

• Sign up for our newsletter or chat
• Create an account
• Request information via our contact page
• Respond to a survey or questionnaire
• Provide personal details such as your name, email address, phone number, or other relevant information

Where applicable, personal information includes personal data as defined by applicable laws.

This Privacy Policy does not apply to third-party services (“TPS”) that we do not own or control, such as third-party websites, applications, or services accessed through our platforms. For example, Facebook API Services is a TPS. When using Facebook-related services through our platform, you are subject to Facebook’s Terms of Service, Privacy Policy, and API Services Terms of Service. We are not responsible for the content or privacy practices of any TPS. We encourage you to review their privacy policies before engaging with them.

Technical Information:

As you interact with our platforms, we automatically collect technical information about the equipment you use to access our services, including:

• Device type
• Operating system
• Unique device identifiers.

Usage Data:

We may collect data on how you use our services, including:

• Date and time of visit
• Browsing actions and patterns.
• Pages viewed, links clicked, and other interactions within our platform

How We Use Your Information

We use the information we collect for various purposes, including:

• To Process Transactions: To process your payments and deliver eSIM services.
• To Provide Customer Support: To respond to your inquiries and provide support.
• To Improve Our Services: To understand how our services are used and to improve and personalize them.
• Marketing and Promotions: To send you promotional materials and updates about our services. You can opt-out of marketing communications at any time.

Disclosure of Your Information

We value your privacy and will not disclose your personal information except in the following situations:

• With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing and customer support.
• For Legal Compliance: If required by law or to protect the rights, property, or safety of Simply Unique Pte Ltd, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security

We have put in place reasonable administrative, technical, physical and procedural measures to protect your personal information. However, no security system is impenetrable and the use of the Internet and/or the Platforms cannot be made entirely secure and we therefore are unable to guarantee the security or integrity of any Personal Data which is transferred from you or to you via the Platforms. You undertake to bear the risks of any transfer.

Accessing and Updating Personal Information

Before providing your Personal Information to us, you should carefully check that all information provided by you is true, accurate and complete.

You may request access to and/or updating of your Personal Information held by us. All requests for access and/or updating will be processed within a reasonable time except where we refuse such requests in accordance with any applicable laws or regulations. In some situations, you may be able to access and correct your Personal Information directly through the platforms. For requests other than through self-service function on the platforms, we may need to verify your identity before proceeding with your request. For verification purposes, we may require you to provide supporting information or documentation.